The Philippine government, through the Inter Agency Task Force (IATF) Resolution No. 134, has placed NCR under a Modified Enhanced Community Quarantine (MECQ) from August 21 to 31, 2021.
Cebu Pacific will continue to operate flights for essential travel during this time.
Following this resolution, Cebu Pacific and Cebgo will cancel the following flights from August 21 to 31, 2021:
| Route | Flight numbers | Dates Covered |
| Manila – Bohol – Manila | 5J 615 / 616 | Aug 22, 23, 24, 25, 26, 27, 29, 30 and 31, 2021 |
| Manila – Bohol | 5J 615 | Aug 21 and 28, 2021 |
| Manila – Bohol – Manila | 5J 619 / 620 | Aug 22, 26 and 29, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 891 / 892 | Aug 21-31, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 895 / 896 | Aug 21-31, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 899 / 900 | Aug 22-31, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 901 /902 | Aug 21-31, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 905 / 906 | Aug 21-31, 2021 |
| Manila – Butuan – Manila | 5J 789 / 790 | Aug 27, 2021 |
| Manila – Cagayan de Oro – Manila | 5J 383 / 384 | Aug 23, 25, 27, 29 and 31, 2021 |
| Manila – Cebu – Manila | 5J 553 / 554 | Aug 23, 2021 |
| Manila – Cebu – Manila | 5J 561 / 562 | Aug 23-31, 2021 |
| Manila – Cebu – Manila | 5J 569 / 570 | Aug 26 and 28, 2021 |
| Manila – Coron – Manila | DG 6043 / 6044 | Aug 23-27, 2021 |
| Manila – Cotabato – Manila | 5J 883 / 884 | Aug 23, 25, 27 and 30, 2021 |
| Manila – Cotabato – Manila | 5J 887 / 888 | Aug 28, 2021 |
| Manila – Davao – Manila | 5J 971 / 970 | Aug 23-31, 2021 |
| Manila – Davao – Manila | 5J 977 / 978 | Aug 23, 24, 25, 27, 29 and 30, 2021 |
| Manila – Dipolog – Manila | 5J 703 / 704 | Aug 23, 27 and 30, 2021 |
| Manila – Kalibo – Manila | DG 6317 / 6318 | Aug 23, 27 and 29, 2021 |
| Manila – Legazpi – Manila | DG 6195 / 6196 | Aug 26 and 29, 2021 |
| Manila – Legazpi – Manila | DG 6191 / 6192 | Aug 31, 2021 |
| Manila – Ozamiz – Manila | 5J 783/ 784 | Aug 23, 26 and 30, 2021 |
| Manila – Pagadian – Manila | 5J 771 / 772 | Aug 28, 2021 |
| Manila – San Jose – Manila | DG 6031 / 6032 | Aug 26 and 29, 2021 |
| Manila – Siargao – Manila | DG 6839 / 6840 | Aug 26, 2021 |
| Manila – Siargao – Manila | DG 6837 / 6838 | Aug 30, 2021 |
| Manila – Tuguegarao – Manila | 5J 506 / 507 | Aug 30, 2021 |
| Manila – Virac – Manila | DG 6163 / 6164 | Aug 25, 2021 |
| Cebu – Boracay (Caticlan) – Cebu | DG 6132 / 6133 | Aug 24, 26, 29 and 31, 2021 |
| Cebu – Cagayan de Oro – Cebu | DG 6718 / 6719 | Aug 25, 2021 |
| Cebu – Clark – Cebu | DG 6984 / 6985 | Aug 24 and 31, 2021 |
| Cebu – Davao – Cebu | 5J 597 / 598 | Aug 24 and 28, 2021 |
| Cebu – General Santos – Cebu | 5J 249 / 250 | Aug 23 and 30, 2021 |
| Cebu – Siargao – Cebu | DG 6851 / 6852 | Aug 27-29, 2021 |
| Cebu – Tacloban – Cebu | DG 6571 / 6572 | Aug 25, 2021 |
Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure:
1. Rebook
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
3. Refund
The process may take up to two (2) months from the date of request.
However, passengers who wish to voluntarily postpone their domestic flights and those traveling for non-essential reasons until August 31 may cancel up to two (2) hours before their scheduled time of departure, and may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight):
1. Rebook
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
This is a developing situation. Some flight changes may take place in the coming days.
Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.
Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs
For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.
