Close Menu
  • Home
  • Ratings
  • Showbiz News
  • Horoscope
  • Tech Jungle
  • BRAND NEWS
  • Movies
  • Music
  • About
    • BE PART OF THE LIONHEARTV FAMILY!
    • THE PRIDE
    • ADVERTISE AT LIONHEARTV
What's Hot

Mang Inasal celebrates double win at ASEAN PR Excellence Awards

July 11, 2025

Fisher Mall Heats Up Mid-Year with Return of the Biggest Bodega Sale of the Season

July 11, 2025

ABS-CBN stars bid farewell to iconic Millennium Transmitter: ‘This place made us dream’

July 11, 2025
Facebook X (Twitter) Instagram
Facebook X (Twitter) Instagram YouTube TikTok
LionhearTVLionhearTV
  • Home
  • Ratings
  • Showbiz News
  • Horoscope
  • Tech Jungle
  • BRAND NEWS
  • Movies
  • Music
  • About
    • BE PART OF THE LIONHEARTV FAMILY!
    • THE PRIDE
    • ADVERTISE AT LIONHEARTV
LionhearTVLionhearTV
Home»Press Release»SM Cares holds annual ‘Sensitivity Training On Caring For Customers With Disabilities’
Press Release

SM Cares holds annual ‘Sensitivity Training On Caring For Customers With Disabilities’

Lion's DenBy Lion's DenJune 8, 2022No Comments3 Mins Read
Share
Facebook Twitter Reddit Pinterest Email

SM Cares recently held the eighth iteration of its annual “Sensitivity Training on Caring for Customers with Disabilities” which aims to educate its mall front liners on how to care for persons with disabilities (PWDs). The event is part of SM’s efforts in ensuring PWD-friendly spaces in its malls and developments.

Held last May 20 and May 27, the two-part virtual training session successfully gathered more than 16,000 participants made up of security personnel, maintenance staff, and carpark employees, among others, as well as over 600 SM employees from different ranks. The informative discussions were led by five of SM Cares’ long-time partners in its PWD advocacy.

During the first day, Mona Veluz of the Autism Society Philippines (ASP) gave a presentation on understanding people with autism through their behavior, while Agnes Lapena of the Down Syndrome Association of the Philippines (DSAPI) talked about the basic things that people need to know about down syndrome.

For day 2, Ralph Torralba of Hard of Hearing Philippines talked about understanding the deaf and hard of hearing persons; Lita Evangelista of Tahanang Walang Hagdan talked about caring for people with disabilities, specifically those with orthopedic impairments; while Arch. Jimmy Silva of the United Architects of the Philippines discussed the basic rules on assisting the blind and visually impaired.

“We know that understanding our PWD customers is a continuous learning experience, which is why we have been conducting this training session for eight years now. It equips our people with timely and necessary knowledge that empowers them to create safer spaces for PWDs while making our services better for them,” said Senior Vice President for Mall Operations and Program Director for SM Cares Program on PWD, Engr. Bien Mateo.

“The annual Sensitivity Training for Persons with Different Needs is a manifestation of what our founder, the late Henry Sy Sr., would always remind us of: malasakit or mindfulness. It’s this basic human trait that pushes us to go beyond what is required to make sure that our PWD customers are valued and cared for whenever they visit our malls,” said Senior Assistant Vice President for Customer Relations Services at SM Supermalls, Almus Alabe.

The annual sensitivity training is just one of the many initiatives of SM Cares in line with its PWD advocacy. Others include the annual Angels Walk in partnership with ASP, held every January in celebration of National Autism Consciousness Week; the annual Happy Walk in partnership with DSAPI, held every February in celebration of National Down Syndrome Consciousness Month; and the annual Emergency Preparedness Forum aimed at educating PWDs and senior citizens on what to do during emergencies.

Through these initiatives, SM Cares supports the United Nations’ Sustainable Development Goals, particularly “SDG 10: Reduced Inequalities.”




SM Cares is the Corporate Social Responsibility of SM Supermalls, with programs to support communities, promote social inclusion and care for the environment. Its advocacies include Programs for the Environment, Persons with Disabilities, Women & Breastfeeding Mothers, Children & Youth, Senior Citizens, and the creation of bike-friendly SM Malls.

Comments

Agnes Lapena Almus Alabe Autism Society Philippines (ASP) grupoagatep Hard of Hearing Philippines Jimmy Silva Lita Evangelista Mona Veluz own Syndrome Association of the Philippines (DSAPI) Ralph Torralba Sensitivity Training on Caring for Customers with Disabilities SM Cares SM Supermalls Tahanang Walang Hagdan United Architects of the Philippines
Share. Facebook Twitter Pinterest LinkedIn Reddit Email
Previous ArticleTeam BTK beats Team Sibol; RMC Grand Finals recap and more surprises from realme
Next Article What happened? Chad Kinis recalls accident while filming ‘PaThirsty’
Lion's Den
  • Website
  • Facebook
  • X (Twitter)
  • Instagram

LionhearTV has always believed in what the everyday reader can contribute, and has always been open to receiving input, help, or leads on stories. Readers are always encouraged to drop us their thoughts either by either by leaving a comment on a post, or contact us directly – email us at lionheartvnet@gmail.com.

Related Posts

Mang Inasal celebrates double win at ASEAN PR Excellence Awards

July 11, 2025

Fisher Mall Heats Up Mid-Year with Return of the Biggest Bodega Sale of the Season

July 11, 2025

CIBI Information Inc. Recognized for Advancing Financial Inclusion at the ABF Fintech Awards 2025

July 11, 2025

Ahead of PBBM Sona, Students Launch ‘Inclusive Education Budget Agenda’; Call for ‘Open Bicam’

July 11, 2025
Add A Comment

Comments are closed.

Find us on Facebook
Blogmeter.Top



Trending

MMDA with Makati LGU officially launches this year’s MMFF

July 9, 2025

From Shutdown to Showdown: ABS-CBN’s Daring Comeback in Philippine Media

July 1, 2025

GMA Network at 75: A Diamond Legacy of Innovation and Impact

June 30, 2025

ABS-CBN Entertainment surpasses 53 Million YouTube Subscribers, Solidifying Digital Dominance

June 29, 2025

Eviction or Elevation? How ‘Votes to Evict’ Redefined Power Plays in ‘PBB’ History—and Now in ‘Celebrity Collab’

June 29, 2025
Showbiz News

ABS-CBN stars bid farewell to iconic Millennium Transmitter: ‘This place made us dream’

July 11, 2025

AZ Martinez hopes to know Ralph De Leon better after ‘PBB’

July 11, 2025

Joshua Garcia shares hilariously awkward moment with Anne Curtis during intimate scene rehearsal

July 11, 2025

Bea Alonzo and Vincent Co spark more romance buzz with Japan trip

July 11, 2025

Ashtine Olviga and Andres Muhlach shocked by massive response to launching film

July 10, 2025
Most Viewed

Mang Inasal celebrates double win at ASEAN PR Excellence Awards

July 11, 2025

Fisher Mall Heats Up Mid-Year with Return of the Biggest Bodega Sale of the Season

July 11, 2025

ABS-CBN stars bid farewell to iconic Millennium Transmitter: ‘This place made us dream’

July 11, 2025

CIBI Information Inc. Recognized for Advancing Financial Inclusion at the ABF Fintech Awards 2025

July 11, 2025

Ahead of PBBM Sona, Students Launch ‘Inclusive Education Budget Agenda’; Call for ‘Open Bicam’

July 11, 2025
eMVP Digital is an online empire that useful pieces of information and a resource for a daily dose of entertainment in all forms. It produces LionhearTV.net, Dailypedia.net, RAWR Awards, RAWRMag, DailyPIPOL, and Broken Lion. These platforms have a highly-engaged audience per month, which varies from ages and sexes.



Blogmeter.Top
© 2025 LionhearTV.net.
  • Home
  • Ratings
  • Showbiz News
  • Horoscope
  • Tech Jungle
  • BRAND NEWS
  • Movies
  • Music
  • About
    • BE PART OF THE LIONHEARTV FAMILY!
    • THE PRIDE
    • ADVERTISE AT LIONHEARTV

Type above and press Enter to search. Press Esc to cancel.