TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, today announced a major update of its enterprise connectivity solution TeamViewer Tensor, supporting IT departments in maintaining business-critical equipment. With leading compatibility, security and performance,
TeamViewer Tensor offers a comprehensive overview of all devices, improving monitoring and support as well as access management.
This update puts a special focus on improved security, new mobile device management capabilities and the reworked user interface with session links as an alternative to ID and password.
Enterprise-focused security features
TeamViewer Tensor extends its granular control and access limitations even further by adding the possibility to “Bring Your Own Certificate” (BYOC) as well as pre-approved access sessions to the existing conditional access capabilities.
BYOC enables TeamViewer customers to fully control access inside their companywide network, by granting access only to devices with the custom certificate installed. In combination with TeamViewer’s new way of connecting there is the possibility to generate certificate-backed session links – allowing for a one-time connection between certified devices inside your organization, negating any accidental misconfiguration and potential access violation.
Source: TeamViewer // Custom Certificate (BYOC)
Pre-approved Conditional Access sessions offer control by pre-defining a connection to devices or device groups, with a fixed timeslot and time-out, available for outgoing and incoming connections.
Especially organizations that are collaborating with third parties or customers can reduce their workload in the IT department by pre-defining single sessions in-product without compromising any security guidelines.
Source: TeamViewer // pre-approved access session
Holistic device monitoring and management
TeamViewer Tensor is a designated solution for larger companies, with fleets of diverse devices and a special need for security and scalability. Therefore, TeamViewer has added mobile device management capabilities into its remote monitoring and management solution which is part of Tensor by default.
With the latest addition, TeamViewer Tensor now offers a holistic overview over the entire IT and OT landscape, covering all major operating systems including android and iOS allowing centralized rollout of patches, policies, on- and offboarding of devices and remote backups as well as wiping of data.
