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Smart complies to DTI’s 1-year prepaid load expiry

  • Smart, one of the country’s leading mobile network provider, agree to the 1-year prepaid load expiry policy
  • The company released its official statement regarding the new memorandum

Unused and remaining load from mobile networks will now have a lengthier lifespan according to memorandum dropped by trade and telecommunications officials. Regardless of the amount, prepaid credits are now entitled to a one-year expiration date.

AFP file photo

On December 20, The Department of Trade and Industry (DTI), the Department of Information and Communications Technology (DICT) and the National Telecommunications Commission (NTC) announced that they’ve inked a join memorandum which will allow network users more time to consume for money’s worth.

Recent statistics revealed that there are 130 million cellphone subscriptions in the Philippines, as of December 2016, more than double from 2009.

Smart released their official statement on the Extension of Prepaid Load Validity:

“Smart, TNT and Sun shall comply with the Memorandum Circular (MC) No. 05-12-2017 issued jointly by the NTC, DICT, and DTI, extending the validity of prepaid load to one year.

In particular, Smart, TNT and Sun prepaid loads worth P300 and above shall move forward have a one-year validity, regardless of the validity period printed on the physical cards already out in the market.

We are grateful to the three agencies for the grant of a six-month extension period before the full implementation of the MC.  This provides us more  time to implement the extensive reconfiguration of our IT and other support systems, and to conduct the needed tests, in order to ensure trouble-free implementation of the new expiry period.”

Previously, credits worth ₱10 or lower shall expire within three days, while prepaid credits more than ₱300 may last up to four months.


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