Some Jollibee branches in the metro and nearby provinces are currently operating in limited menu including the popular Chickenjoy. Netizens expressed disappointments in Twitter and Facebook using the hashtag #ChickenSad.
OFFICIAL STATEMENT FROM JOLLIBEE PHILIPPINES
“The main reason why a number of our stores in Metro Manila and nearby cities are operating on limited menu is due to a major systems upgrade that we recently undertook. Unfortunately, this change in system has initially affected the delivery schedule of raw materials from our commissary to select stores.
We would like to clarify that this is NOT a supply issue or a chicken shortage situation. Rest assured that this is only temporary as we are working round the clock to ensure that all our products – including Chickenjoy, Jolly Spaghetti and Yumburgers – will be made available again in all the affected stores soonest. In fact, some of these stores have already begun offering these Jollibee favorites again. We would like to sincerely apologize for this temporary inconvenience, and thank our customers for bearing with us.”
Harvey Ong, Jollibee VP for Marketing
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