Dole, one of the largest producers and marketers of fresh fruit worldwide with a rich company history dating back to 1851, has undertaken a remarkable stride in fortifying its IT management and cyber security capabilities.
To manage its complex IT infrastructure, with over 5000 devices across different regions, the company partnered with TeamViewer to seamlessly revamp its remote support, vulnerability assessment, and security asset monitoring, which improved operational efficiency by 82%.
This transformative move underscores Dole’s commitment to safeguarding its extensive IT landscape while propelling its digital transformation journey forward.
Key Highlights
Global Deployment: The deployment of TeamViewer’s Tensor and Remote Monitoring and Management (RMM) solutions spans multiple regions, including Singapore, Japan, Korea, China, Sri Lanka, Philippines, Hong Kong, the Middle East, Vietnam, Malaysia, New Zealand, India, among others.
Fruitful Collaboration: Dole IT professionals face the challenge of protecting and managing a diverse range of over 5,000 devices globally. TeamViewer Tensor and RMM solutions have seamlessly integrated into Dole’s intricate IT infrastructure, leading to an impressive 82% enhancement in operational efficiency.
System Integration: The integration of Remote Monitoring and Management (RMM) equips the IT team with the capability to efficiently oversee and monitor their entire array of assets, encompassing servers and networks while incorporating advanced functionalities such as extensive patch management and large-scale software deployment.
Elevated Security Posture: As cyber threats become increasingly sophisticated, Dole recognises the paramount importance of a robust security posture. TeamViewer’s Tensor advanced encryption, multi-factor authentication, and vigilant threat monitoring fortify Dole’s cyber defence, ensuring uncompromised security.
Future-Ready Approach: Dole’s successful collaboration with TeamViewer has bolstered its present capabilities and set the stage for its future-readiness and digital transformation journey. The strategic expansion of TeamViewer’s solution across the organisation underscores Dole’s commitment to sustained growth and resilience.
Quotes by Andy Ng, IT Director, Dole Asia Holdings:
“TeamViewer Tensor has transformed our IT operations, providing a seamless and scalable platform that perfectly aligns with our needs. It enables us to manage our complex infrastructure efficiently while ensuring fast, real-time, and reliable remote support for our teams across different regions.”
“TeamViewer Tensor is a cloud-based enterprise connectivity platform that meets our business needs. It can use very little bandwidth as Dole has a lot of remote sites which require optimised network connections. “
“TeamViewer Tensor has become invaluable in our Dole IT environment. It ensures compliance with our IT Security Policies.”
