A day after GMA Network filed a complaint, Sky Cable issued a statement pertaining to the disappointed subscribers failed to watch the top rating ‘AlDub’ kalyeserye at the popular noontime show ‘Eat Bulaga’ due to signal lost.
Here is Sky Cable’s official statement regarding this matter:
28 AUG 2015
FOR IMMEDIATE RELEASESKY Cable Corporation, the country’s leading source of cable TV home entertainment, has been providing top-of-the-line services to our subscribers for the past 25 years. It has always been our primary aim to be at par with global standards and innovations in bringing world-class entertainment to every Filipino home.
The complaint of GMA 7 with the National Telecommunications Commission (NTC) last August 25, 2015, regarding shortchanging of our SkyCable subscribers via irresponsible acts, is a malicious accusation and is without basis.
If there were service interruptions that inconvenienced some of our subscribers, these were isolated and would have affected other channels, not only GMA 7.
SKY is willing to cooperate with the NTC for any investigation they may wish to do regarding these incidents.
To all our valued customers and stakeholders, we commit to take all necessary measures to give you the best service you deserve and continue working round-the-clock to minimize and immediately resolve any service interruptions in the future.
