AirAsia Philippines expressed its readiness to accommodate over 300,000 passengers traveling during the busy Christmas to New Year period, from December 16, 2024, to January 6, 2025.
As of today, the World’s Best Low-Cost Airline reports a load factor exceeding 80%, anticipating a significant surge in booking as Filipinos make last-minute plans to reunite with loved ones for the holidays.
As a guest-obsessed airline, AirAsia has reactivated its “Always READY sa Pasko’t Bagong Taon” initiative, while strategically optimizing the working schedules of its essential staff to ensure smooth operations during this busy season. Ground personnel manning the check-in counters were augmented with “on-standby” staff while customer happiness desks were made easily accessible at key hubs to efficiently assist guests on their various travel requirements and inquiries through the Ask Bo feature on AirAsia MOVE app.
“We expect a significant surge in guest volume this week as many of our kababayans are making last-minute bookings on their holiday plans. While we recognize the excitement that comes with finalizing travel arrangements, we encourage our guests to book flights early as ticket fares increase closer to the travel date. This time is also a good opportunity to secure your return flights in advance for after the holidays as flights will fill up quickly after Christmas,” AirAsia Philippines Communications and Public Affairs Head, First Officer Steve Dailisan shares.
Essential Travel Tips for a Stress-Free Journey:
Arrive Early: Anticipate heavy traffic within the airport vicinity. Passengers are encouraged to arrive at the airport at least 3 hours before domestic flights and 4 hours before international flights to ensure a hassle-free experience.
Terminal Assignments: Domestic flights will operate from Terminal 2, while international flights will depart from Terminal 3.
Check-In Online: Save time by checking in online via the AirAsia Move app or the AirAsia website at airasia.com
Baggage Allowance: Review your baggage allowance in advance to avoid additional fees at the check-in counter. AirAsia Philippines has released guidelines for homecoming gifts and baggage reminders. Check them here: Homecoming Gift Guidelines
AirAsia remains committed to providing affordable, reliable air travel and a seamless experience for all passengers, especially during the holiday rush. Travelers are encouraged to plan ahead and utilize AirAsia’s convenient online tools for a stress-free journey.
