Smart Network edged Globe when it comes to dropped call rate, average receive signal level and average receive signal quality. Smart also has a marginal lead over Globe when it comes to call set-up time.
Telephone companies were graded on 5 parameters:
- Blocked Calls or Grade of Service
- Better: Globe
- Dropped Call Rate
- Better: Smart
- Average Receive Signal Level
- Better: Smart
- Average Signal Quality
- Better: Smart
- Call Set-Up Time
- Better: Smart
The tests were conducted using prepaid Globe and Smart SIM cards subscribing to regular services and not unlimited services. Its purpose according to the NTC is to measure network performance based on existing NTC-prescribed minimum service performance standards. The tests were conducted by the NTC in the National Capital Region.
Both carriers actually passed the standard. Globe registered a score of -69.83 dBm. But Smart delivered lopsidedly better results: -62.63 dBm. In this parameter, the lower the negative number is, the better the signal. Translated into layman’s terms, what this result means is that Smart’s signal level is up to five times stronger than Globe’s. In terms of customer experience, a stronger signal level means better indoor coverage, resulting in better voice quality, less drop calls, faster and more reliable SMS and higher data speeds.
