Mastercard today announced a major step forward in its ASEAN AI strategy with the successful rollout of authenticated agentic transactions across multiple ASEAN markets, alongside plans to establish a new regional AI Centre of Excellence in Singapore. Together, these milestones signal Mastercard’s commitment to accelerating secure, transparent agentic commerce and strengthening the region’s readiness for AI-initiated payments at scale.
The first wave of authenticated agentic transactions across Singapore and Malaysia, with additional markets to follow, demonstrates the region’s readiness for interoperable AI agents enabling secure, transparent transactions. Mastercard collaborated with UOB, a leading ASEAN bank, for the initial region-wide testing. The collaboration leveraged the Bank’s extensive network within ASEAN, ensuring that future agentic transaction deployments could scale across diverse markets. In parallel, Mastercard also worked with local banks in each country to support localized deployments. Together, these pilots create a foundation for broader regional expansion on trusted rails as additional stakeholders come onboard.
“The first wave of authenticated agentic transactions across ASEAN shows how quickly the region is embracing secure, AI‑enabled commerce. With early pilots now live across multiple markets, Mastercard is proving that AI agents can operate responsibly and transparently, giving consumers confidence that every transaction is authenticated and anchored in verifiable intent,” said Safdar Khan, Division President, Southeast Asia, Mastercard.
“UOB remains committed to harnessing innovation responsibly to deliver simpler, safer and more seamless customer experiences across the region. Our multi-market collaboration with Mastercard shows how trusted, AI‑driven payments can enhance everyday banking and commerce, tailored to diverse lifestyle needs across markets. As adoption grows, we continue to combine innovation and strong governance to scale these capabilities across borders and sectors, unlocking greater value for consumers and businesses across ASEAN,” said, Jacquelyn Tan, Head of Group Personal Financial Services, UOB.
Building Trust in ASEAN: Mastercard Agent Pay & Verifiable Intent
Mastercard Agent Pay enables the next phase of AI-powered commerce by providing the safeguards and framework needed for secure and trusted AI-initiated purchases. By combining tokenized credentials, verifiable intent and end-to-end auditability (through Mastercard Agentic Tokens and Payment Passkeys), the framework ensures every AI-initiated transaction is aligned with consumer authorization and expectations for trust.
As commerce becomes more autonomous, Mastercard is ensuring that consumer protections are keeping pace with the introduction of Verifiable Intent, a new, standards-based trust paradigm for agentic commerce, co-developed with Google. Verifiable Intent creates a tamper-resistant record of what a user authorized when an AI agent acts on their behalf and acts as a shared source of truth across the ecosystem that consumers, merchants and issuers can rely on.
This focus on trust and consumer protection is mirrored in the Philippines, where the rise of artificial intelligence in financial services is increasingly matched by calls for stronger consumer safeguards. Lawmakers have recently pushed for an “AI Bill of Rights” under proposed legislation to protect Filipinos from risks such as misinformation, algorithmic bias and privacy violations, while ensuring the country can fully leverage AI technologies.
Mastercard’s AI Centre of Excellence: Accelerating AI Readiness
Later this year, Mastercard will launch its regional AI Center of Excellence (CoE) in Singapore, combining its innovation hub, advanced cybersecurity capabilities and AI expertise to create Mastercard’s largest innovation space in Asia Pacific. As developments in areas such as agentic commerce continue to progress, the launch reflects Mastercard’s broader focus on advancing artificial intelligence across the region.
The CoE builds on Mastercard’s long‑standing use of artificial intelligence across its network, where AI has supported fraud detection, cybersecurity and real‑time risk management for more than a decade. The organization’s efforts are underpinned by deep data assets, established governance frameworks and more than 2,000 data scientists, engineers and consultants focused on data and AI globally.
“Trust is the currency of the AI economy. As connected commerce accelerates across ASEAN, data is becoming the key to transforming payments into seamless, intuitive experiences. Mastercard’s new AI Centre of Excellence in Singapore, together with deeper collaborations across the region, will strengthen the frameworks needed for AI‑powered commerce to scale responsibly. By pairing innovation with strong governance, the organization is building the foundations for AI‑initiated payments that are secure by design, interoperable across borders and inclusive for consumers and businesses across Southeast Asia,” concluded Khan.
