Lalamove partner drivers in Metro Manila have begun receiving their ₱5,000 government cash relief assistance as the special payout of the Department of Social Welfare and Development (DSWD) continues in Las Piñas City, with Lalamove providing onsite support to help guide eligible drivers through the process.
On May 19, the first day of the payout, over 6,000 eligible Lalamove partner drivers received their cash relief assistance at the distribution site at The Tent in Gatchalian Drive, with the three-day activity targeting over 30,000 eligible partner drivers by May 21. The payout is part of DSWD’s ongoing special distribution for transport network company (TNC) drivers who have not yet received assistance under the government’s Assistance to Individuals in Crisis Situations (AICS) program.
The scale of the payout required early coordination and careful preparation. Well ahead of the activity, Lalamove began working with DSWD to align partner-driver information, coordinate schedule advisories, and prepare the communications needed to help eligible drivers know when to go and what to bring.
At the venue, Lalamove set up help desks and assistance booths, deployed onsite staff for queue and information support, and coordinated with DSWD’s payout team on verification and partner-driver assistance. To help ensure the safety of partner drivers, Lalamove also coordinated with the local government, traffic enforcement groups, PNP, venue teams, and on-site medics. The company also provided food and refreshments and made partner service booths available, including Pag-IBIG, Hyundai, and GCash, to help address partner drivers’ concerns beyond the cash relief assistance.
Partner drivers were notified of their assigned schedules through official Lalamove channels, including the driver app, SMS, and the company’s Liga ng Mga Bossing Facebook page. Lalamove also prepared schedule advisories, instructions, FAQs, and printed materials onsite to help drivers confirm their details and get guidance before proceeding through the payout process.
“We are grateful to the DSWD for staying true to their ‘Walang Maiiwan’ directive and making sure this vital government support reaches our partner drivers,” said Djon Nacario, Managing Director, Lalamove Philippines. “Lalamove has been coordinating closely with DSWD since March. Our priority is to ensure a smooth, orderly, safe, and efficient experience onsite, and to make sure our driver community can access their assistance with ease and confidence.”
The Lalamove payout follows company-specific distributions that DSWD has been conducting for drivers from other participating transport network companies. Under this coordinated setup, the government leads the official cash relief assistance process, while participating TNCs handle partner driver communications, venue coordination, and onsite guidance for their respective driver communities.
Partner drivers who missed their designated schedules are advised to visit the Lalamove help desk at the venue or monitor their official driver app or Facebook page for further details. Government announcements are available through the official DSWD and LTFRB channels. Lalamove is continuing to work closely with DSWD regarding the schedule of distribution for partner drivers outside Metro Manila.
