Global technology firm LinkedIn and the local Anvil Awards cited the digital financial services leader PayMaya for its trailblazing efforts in creating the workplace of the future amid the challenges brought by the COVID-19 pandemic.
PayMaya effectively utilized various digital tools and programs that allowed for higher employee engagement, accelerated business growth, continuous learning initiatives, and top talent recruitment.
“Behind all our groundbreaking achievements at PayMaya are our employees. The collective purpose, passion, and expertise propels our unique end-to-end digital payments ecosystem providing crucial services to more than 28 million registered users and over 116,000 merchant partners and their customers across the country,” said Charee Lanza, Chief People Officer of PayMaya.
“Creating the workplace of the future today is key to the fintech industry, especially as we support the recovery and growth of the Philippine economy through digital and cashless technologies,” she added.
Empowering employees through digital
LinkedIn recently featured PayMaya as one of its success stories in employing data-driven and scalable tools, especially the talent recruitment part. The company uses LinkedIn Talent Insights, learning and development aided by LinkedIn Learning, and gauging employee pulse through its people success platform GLINT.
PayMaya generated as much as $213,000 in savings for talent recruitment due to these pioneering efforts. It gained higher overall learning and engagement scores for employees and a 50% drop in attrition levels despite the constraints brought on by the pandemic.
In 2020, PayMaya registered a GLINT engagement score of 80, which is higher than the 79 benchmark score for the global top 20% companies.
The company and its employee communication portal VHub received a citation from the Public Relations Society of the Philippines through the recent 56th Anvil Awards.
Such efforts have become the central platform for all PayMaya employees to receive critical work information and policies as it began shifting to remote work for the early part of 2020.
Anvil Awards also recognized PayMaya’s #OneAgainstCOVID19 fundraising campaign that helped over 50 organizations to raise money for various efforts to address the pandemic’s ill-effects. Apart from that–it earned its citation because of the company’s LGUs Embracing and Accelerating Digitalization (LEAD) Webinar series. Such commendable initiative seeks to support the digitalization efforts of the government.
PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines. The platforms and services–cut across consumers, merchants, communities, and government. It is the largest digital payments processor for key-industries in the country, including ‘everyday’ merchants such as the largest retail, food, gas, eCommerce merchants, and government agencies.
Through its app and wallet, PayMaya provides over 28 million Filipinos with access to financial services. Customers can conveniently pay, add money, cash out or remit through its over 200,000 digital touchpoints nationwide.
The Smart Padala by PayMaya network of over 37,000 partner agent touchpoints nationwide serves as last-mile digital financial hubs in communities, providing the unbanked and underserved with access to digital services. To know more about PayMaya’s products and services, visit www.PayMaya.com or follow @PayMayaOfficial on Facebook, twitter, and Instagram.